Shipping Policy – The Everyday Co.

Last Updated: 9 October 2026

At The Everyday Co., we believe online shopping should be simple, convenient, and reliable. We are committed to delivering your orders safely and efficiently to your doorstep.

Please read our shipping policy to understand how we process and deliver your orders.

1. Order Processing Time

• Orders are generally processed within 1–3 business days after the order is placed.

• Orders placed on Sundays or public holidays may be processed on the next business day.

• During sales, festive seasons, or periods of high demand, processing may take slightly longer.

• You will be notified if there is a significant delay in processing your order.

2. Shipping and Delivery Time

We aim to deliver your products as quickly as possible.

• Estimated delivery time: 5–10 business days after order processing.

• Delivery timelines may vary depending on your location, product availability, courier service, and other unforeseen circumstances.

• Deliveries to remote areas may require additional time.

Please note that delivery timelines are estimates and are not guaranteed.

3. Shipping Charges

• Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

• If free shipping is offered on selected products or orders, the applicable conditions will be mentioned on our website.

• No undisclosed shipping charges will be added after your order is confirmed.

4. Order Tracking

Once your order has been dispatched, tracking details will be shared with you through the contact information provided during checkout, wherever tracking is available.

You can use these details to check the status of your shipment.

Please allow some time for tracking information to become available after dispatch.

5. Shipping Address

Customers are responsible for providing a complete and accurate shipping address, including the correct PIN code and contact number.

If you need to update your address, please contact us as soon as possible. Address changes may not be possible once an order has been processed or dispatched.

6. Delayed or Missing Orders

Although we work with our fulfilment and courier partners to ensure timely delivery, delays may occur due to weather conditions, operational issues, public holidays, or other circumstances beyond our control.

If your order has not arrived within the estimated delivery period, please contact our customer support team. We will help you check the shipment status and coordinate with the relevant delivery partner.

7. Incorrect, Damaged, or Missing Products

If you receive a damaged, defective, incorrect, or incomplete order, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please provide:

• Your order number.

• Clear photographs or an unboxing video, where available.

• A brief description of the issue.

Our team will review your request in accordance with our Return and Refund Policy and applicable consumer protection laws.

8. Multiple Shipments

As some products may be fulfilled by different suppliers or fulfilment partners, items from the same order may arrive in separate packages and on different dates.

You will receive available tracking information for each shipment.

9. Failed Delivery

Please ensure that someone is available to receive the package at the delivery address.

If delivery fails because of an incorrect address, an unavailable recipient, or repeated unsuccessful delivery attempts, the courier may return the package to the fulfilment centre.

Any reshipping or additional charges, where applicable, will be communicated to you before being charged.

10. Cash on Delivery (COD)

Cash on Delivery is available only on eligible products and locations, where offered at checkout.

For COD orders, please keep the exact amount ready when the courier arrives. COD availability may depend on courier service coverage and order verification.

11. Contact Us

If you have questions regarding shipping, delivery, or order tracking, please contact us:

Store Name: The Everyday Co.
Email: the.everyday.co.care@gmail.com
We appreciate your trust in The Everyday Co. and thank you for shopping with us.

The Everyday Co. – Everyday Essentials, Delivered with Care.